Who we are
Our website address is: https://blockapartment.com.
Privacy Policy
1. Introduction
Blockapartment (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our services related to accomodation rental purposes and/or contacting us regarding any questions in rental business. This policy applies to users worldwide and complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.
2. Data Controller
Blockapartment, Email: info@blockapartment.com, Website: www.blockapartment.com, Country of establishment: Croatia. Blockapartment is private person and acts as the data controller under the GDPR.
3. Personal Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Phone number
- Country of residence
- Information provided via contact forms or email communication
- Guest information (only if voluntarily provided)
- Technical data such as IP address, browser type, device type, and usage data
If you request a password reset, your IP address will be included in the reset email.
We do not intentionally collect special categories of personal data unless explicitly provided by the user for professional cooperation purposes.
4. How We Collect Data
Personal data is collected when:
- You contact us by email or other communication channels
- You voluntarily submit information for booking purposes
- You browse our website through cookies and similar technologies
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
5. Purpose of Processing
We process personal data for the following purposes:
- Responding to inquiries and communication
- Providing booking information services
- Improving our website and services
- Legal and regulatory compliance
6. Legal Basis for Processing
We process personal data based on:
- Your consent
- Compliance with legal obligations
- Legitimate business interests, provided these do not override your rights and freedoms
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. When data is no longer required, it is securely deleted or anonymized.
8. Data Sharing and Third Parties
We do not sell or rent your personal data. We may share data only with:
- Trusted service providers who process data on our behalf (such as Google Analytics for website analytics and our hosting provider for website operation and maintanace).
- Legal authorities where required by law
- Other parties with your explicit consent
All processors are contractually required to protect personal data in compliance with GDPR.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you click on links to third-party websites, including Booking.com and Airbnb, you will be redirected to their websites. We have no control over and assume no responsibility for the content, policies, or practices of any third-party services.
9. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage or withdraw cookie consent at any time through your browser settings or our cookie banner. Full details are available in our Cookie Policy.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
11. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, misuse, or disclosure.
12. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on users.
13. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time without affecting the lawfulness of prior processing
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: info@blockapartment.com
If you are in the European Union, you may lodge a complaint with your local Data Protection Authority or the Croatian Personal Data Protection Agency (AZOP).
14. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children without parental consent.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Last updated: April 2026